Central Railway’s General Manager, Ram Karan Yadav, Conducts Comprehensive Inspection of CSMT to Thane Section
In a hands-on approach to oversee the operational efficiency and passenger experience, Ram Karan Yadav, the General Manager of Central Railway, undertook a thorough inspection of the CSMT to Thane section today, December 6, 2023, via suburban local trains. The inspection included a detailed examination of Thane and Dadar stations, where he actively engaged with passengers.
A) Footplate Inspection from CSMT to Thane:
- Conducted footplate inspection in the motorman cab of DN CSMT-Kasara fast local.
- Examined the cleanliness of stations and tracks en route, addressing trespassing issues.
- Inspected various safety aspects related to tracks, OHE (Overhead Equipment), and signaling.
B) Thane Station Inspection:
- Evaluated cleanliness and hygiene aspects of the station, including toilet blocks.
- Checked traffic regulation arrangements at SATIS, the city bus stand, and auto stands.
- Interacted with passengers at UTS counters, ATVM facilitators, and inspected self-ticketing zones with ATVM machines.
- Engaged with RPF/GRP staff for crowd management arrangements.
- Conducted an inspection of PRS (Passenger Reservation System) ticket center, interacted with tatkal ticket line passengers, and assessed online payment system arrangements and 2-way Mike system setups.
- Inspected safety features and monitored passenger complaint monitoring aspects at the station manager’s office, including CCTV camera security arrangements.
C) Thane to Dadar Local Train Journey:
- Traveled from Thane to Dadar in a slow local train in the second class.
- Interacted with passengers en route, addressing their day-to-day concerns.
- Checked announcement systems and display boards within the local train.
D) Dadar Station Inspection for Mahaparinirvan Din Arrangements:
- Observed various security arrangements and crowd monitoring aspects at Dadar station.
- Checked announcement systems, display boards, direction boards, and assessed crowd management at the Foot Over Bridge (FOB), circulating area, and the monitoring of RPF/GRP/other staff.
E) Dadar to CSMT Local Train Journey:
- Traveled from Dadar to CSMT by local train.
- Conducted a footplate inspection, inspecting safety aspects related to tracks, signaling, OHE, and bridge safety.
- Inspected the cleanliness of the section en route.
This comprehensive inspection reflects Central Railway’s commitment to ensuring the safety, efficiency, and satisfaction of passengers across the Mumbai suburban network.